In this article you'll learn:
- How to search for a custom topic
- How to view the most discussed topics over set time periods
- How Player XP groups terms together into topics
Continuing with our articles on how to get started with Player XP, the next feature we are going to walk you through is our Topic Finder feature. Our Topic Finder represents the best way to search for a custom topic within all of your Interactions inside Player XP.
Custom Searching:
To access the Topic Finder, navigate from either the Community Hub or from within any area of your game by selecting 'Topic Finder'.
Once selected, you should be taken to the Topic Finder page. Within here, you can find the Topic search, Recent Searches, and Saved Topics.
The most straightforward usage of the Topic Finder is to enter the phrase or term that you want to view data for. To do this, enter the term into the 'Search Query' input and click "Go to Topic". If there are no results for the topic you are searching for, a message will be displayed on the Topic Finder page. If there are results, you will be redirected to the Topic Page - which contains the same content as if you had navigated through to a Topic in the Data Overview.
This page will contain all of the results for the Topic that you are searching for. If you would like to combine multiple terms into one Topic, separate your terms using the commands shown in the query input box.
Talking Points:
As well as giving you the ability to search for any custom topic that you would like to learn about, we also use this feature to surface the most recent significant terms that are being discussed within your game's community. As with all displays like this, this isn't simply counting words, this is displaying terms that are significant for your game's data.
With this feature, you can toggle the display method depending on the level of detail you require by selecting either 'Cloud View' or 'List View' using the toggle in the top right of the feature, as well as setting a time period you want to see results for. This is the one area on the platform where the date picker doesn't impact the results you are seeing.
Finally, it helps you identify the reaction towards the specific Topics being displayed by aggregating the sentiment of all the Interactions found within the Topic.
If you would like to see a deeper analysis of any Topic within the Recent Terms area, simply click on the Topic if using the Cloud View or click the orange arrow to the right of the term in the List View.
Grouping Into Topics:
As mentioned in the introduction to Player XP's Key Features, Player XP utilises a smart grouping technology to build its categories with the aim of grouping together Topics that are discussing the same type of subject. With our Topic system, we deploy a very similar piece of technology to ensure similar terms are grouped into one Topic.
In practice, this will mean that typos, plurals, abbreviations and other similar terms are grouped into one single Topic to give you the full view of the response when looking into specific Topics.
Moving Forward:
Now that you've learnt how to use the Topic Finder feature, you can start to search for some unique elements of your game and see how the community reacts to them. One of our major use cases for this feature is for tracking reactions to specific in-game events that you may be running. If you would like to learn more about the usability of the Topic Finder, check out our other guides in the Help Desk.